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Skip Navigation LinksLSSM > About LSSM > HIPAA Privacy Policy
Introduction

President Mark Stutrud has determined that Lutheran Social Services of Michigan (LSSM) is a Covered Entity under the Administrative Simplification Subtitle of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Because LSSM provides both covered and non-covered functions, Mark Stutrud has designated the agency as a "Hybrid Entity." As such, HIPAA will only apply to the agency's health care components that bill electronically (as defined in HIPAA) and its non-covered functions that the agency has chosen to include. Additionally, Mark Stutrud has designated LSSM and Lakeview Lutheran Manor, a separate wholly-owned subsidiary licensed nursing home of LSSM, as an Affiliated Covered Entity (ACE). The following units of LSSM are designated as HIPAA covered functions:

  • Lakeview Lutheran Manor, Cadillac, MI
  • Luther Haven, Detroit, MI
  • Luther Home, Grand Rapids, MI
  • Luther Woods, Grand Rapids, MI
  • Luther Manor, Saginaw, MI
  • Child & Family Services – West Michigan
  • Persons with Disabilities, all units throughout MI
Persons wishing more information about LSSM's privacy activities may contact the agency's HIPAA Privacy Officer Ben Robinson, Senior Vice President. Persons wishing more information about the LSSM's security activities may contact the agency's HIPAA Security Officer Frank Sellgren, Director of Information Technology. Please see the following Notice of Privacy Practices.

LUTHERAN SOCIAL SERVICES OF MICHIGAN NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

If you have any questions about this Notice, please contact Director of Corporate Compliance at (800) 421-3062 or (313) 823-7700.
OUR PLEDGE REGARDING HEALTH INFORMATION

Lutheran Social Services of Michigan ("LSSM") is committed to protecting health information about you. This Notice describes LSSM's privacy practices and that of all its departments, units, employees, staff, volunteers, and other personnel. This Notice will tell you about the ways in which we may use and disclose health information about you. It also describes your rights and certain obligations we have regarding the use and disclosure of health information. We are required by law to:

Appointment Reminders. We may use and disclose health information to contact you as a reminder that you have an appointment for treatment or health care at LSSM.

Treatment Alternatives. We may use and disclose health information to tell you about, or recommend, possible treatment options or alternatives that may be of interest to you.

Health-Related Benefits and Services

  • We may use and disclose health information to tell you about health-related benefits or services that may be of interest to you.
Give you this Notice of our legal duties and privacy practices with respect to health information about you;
  • Make sure that health information that identifies you is kept private; and
  • Follow the terms of the Notice that is currently in effect.
Individuals Involved in Your Care or Payment for Your Care. We may release health information about you to a close personal friend or family member who is with you and is involved in your health care or payment for your care, so long as you have not objected and it is reasonable for us to infer that such disclosure is in your best interests.
HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION ABOUT YOU

The following categories describe different ways we use and disclose health information. For each category we will explain what we mean and try to give some examples. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of the categories.

Facility Directory. Unless you tell us otherwise, we may disclose facility directory information which is your location and general condition (fair, stable, etc.) to callers who ask for you by name. Also, unless you tell us otherwise, we may disclose your religious affiliation to clergy.

Fundraising. We may use limited demographic information about you to contact you regarding fundraising opportunities at LSSM, unless you tell us you do not wish to receive such communications.

Treatment. We may use and disclose health information about you to provide you with health treatment or services. For example, your primary care physician may need to know about treatment you received at LSSM in order to coordinate other treatments you are receiving. Research. We may disclose health information about you if the disclosure has been approved by an Institutional Review Board or similar privacy board. We may also disclose limited health information about you to preparatory to research so long as the information does not leave LSSM.

Payment. We may use and disclose health information about you so that the treatment and services you receive at LSSM may be billed and payment may be collected from you, an insurance company or a third party. For example, we may need to give your health plan information about treatment you received at LSSM so your health plan will pay us or reimburse you the treatment.

Health Care Operations. We may use and disclose health information about you for Health Practice operations. These uses and disclosures are necessary to run LSSM and make sure that all of our patients receive quality care. For example, we may use health information to review our treatment and services and to evaluate the performance of our staff in caring for you.

Special Purposes When Permitted or Required by Law.

We may disclose health information about you as for special purposes when permitted or required by law, including the following:

  • To avert a serious threat to health or safety against you, the public or another person.
  • For public health and administrative oversight activities such as disease control, abuse or neglect reporting, health and vital statistics, audits, investigations, and licensure reviews.
  • For organ and tissue donation and transplant to facilitate organ or tissue donation and transplant.

  • To workers' compensation or similar programs for the payment of benefits for work-related injuries.
  • To coroners, health examiners and funeral directors to identify a deceased person, determine cause of death, or to carry out duties.
  • To comply with court orders, judicial proceedings, or other legal processes related to law enforcement, custody of inmates, legal and administrative actions, and criminal activity.
  • For U.S. military and veteran reporting regarding members and veterans of the armed forces of U.S. or foreign military.
  • For national security and intelligence activities such as protective services for the President and other authorized persons.
We are not required by law to agree to your request. We will not amend your health information if this information was not created by LSSM, or if it not part of your health care record, or if the information is accurate and complete.Your Right to an Accounting of Disclosures. You have the right to request an "accounting of disclosures." This is a list of certain disclosures we made of health information about you. Your request must state a time period. We may limit the time period to 6 years and to disclosures made on or after April 14, 2003. The first list you request within a 12-month period is free. For additional lists, we may charge you for the costs of providing the list.Your Right to Request Restrictions. You have the right to request a restriction or limitation on the health information we use or disclose about you. We are not required by law to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment.
State and Other Federal Laws. In addition, LSSM must also comply with applicable state and other federal laws. For example, under Michigan law, LSSM must obtain written consent from a patient before disclosing substance abuse treatment information for even treatment and payment purposes, except in emergencies. LSSM will continue to abide by these and other applicable state and federal laws.

Other Uses of Health Information Require an Authorization.

Other uses and disclosures of health information not covered by this Notice or the laws that apply to us will be made only with your written authorization. If you provide us an authorization to use or disclose health information about you, you may revoke that authorization, in writing, at any time. If you revoke your authorization, we will no longer use or disclose health information about you for the reasons covered by the written authorization. You understand that we are unable to take back any disclosures we have already made with your authorization, and that we are required to retain our records of the care that we provide to you.

Your Right to Request Confidential Communications. You have the right to request that we communicate with you about health matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. We will not ask you the reason for your request. We will accommodate all reasonable requests.

Right to Paper Copy of this Notice. You have the right to a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time.

Right to File a Complaint. If you believe your privacy rights have been violated, or you have a complaint about our privacy practices, we encourage you to file a complaint with LSSM.

Lutheran Social Services of Michigan
Attn: Director of Corporate Compliance
8131 E. Jefferson
Detroit, MI 48214
(800) 421-3062
bsing@LSSM.org

YOUR RIGHTS REGARDING HEALTH INFORMATION ABOUT YOU


You have many rights with regard to your health information. If you wish to exercise any of these rights, please submit your request in writing to respective division director or vice president. You can find the up-to-date contact information on our contact page.

You may also file a compliant directly with the Secretary of the Department of Health and Human Services. You will not be penalized in any way for filing a complaint.

CHANGES TO THIS NOTICE

We reserve the right to change this Notice. We reserve the right to make the revised or changed Notice effective for health information we already have about you as well as any information we receive in the future. We will post a copy of the current Notice at LSSM and make copies available upon request.

Right to Inspect and Copy. You have the right to inspect and copy health information that may be used to make decisions about your care. We may charge a reasonable fee for the costs of copying, mailing or other supplies associated with your request.

Your Right to Amend If you feel that health information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to add a statement. You must provide a reason that supports your request for an amendment.